Privacy Policy

At Pillar Strategy Group Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, protect, process, disclose, or share your data when you use our website.

Information We Collect

We may collect personal information, such as your name and email address when you complete our contact form or join our mailing list. We may also gather general information about your company and project from you in our discussions with you about the proposed project(s). 

Like many websites, we collect information from you automatically across several websites, apps, and devices using tracking technologies. We collect Personal Information through these technologies such as online identifiers, IP address, device ID and operating system, browsers that you are using, websites that you came from, type of device that you are using, browsing activity, referring websites, and links clicked and other analytics data. We also collect information about you from Third Parties. We may receive information about you from social media networks, including Facebook, TikTok, or Instagram, such as an online identifier or whether you read our ads. 

How We Use Your Information

We use your personal information to provide you with an informed proposal, communicate with you about your project(s), and provide customer support. We may also use your information to send you marketing communications, such as newsletters and promotional offers. Specifically, Pillar Strategy Group Inc. may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To perform a contract, including the undertaking of the purchase contract for the products, items or services you have purchased.

  • To contact you regarding your project(s), or for marketing purposes.

  • To notify you of updates, special offers, news, or contests, unless you have opted not to receive such information. 

  • To manage your requests to us.

  • For business transfers, including evaluation of possible mergers, reorganizations, dissolutions, or other sales or transfers of all or some of our assets.

  • For other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing, and your experience.

How We Share Your Information

We may share your personal information with our business partners, such as subcontractors. We will never sell your personal information to third parties.

Data Retention

We retain your Personal Information only for as long as we need it to fulfill the purposes for which it was collected and to comply with our legal obligations. We will generally store Personal Information associated with your account until it is no longer necessary to provide services to you, until you ask us to delete it, or until the legally-mandated timeline has expired on a specific contract if we have entered into one, whichever comes first; but there are some exceptions to this general rule. We will retain information to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce our agreements, and take other actions permitted by law. For more information, contact us using the address at the end of this Privacy Policy. 

Your Choices

You can opt-out of receiving marketing communications from us by clicking the “unsubscribe” link in any email or by contacting us directly. You can also update your personal information by contacting us directly.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the Internet, or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at dmemme@pillarstrategy.ca